Have questions? Call now!(ID:161275)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will appear. It offers in-depth information about all the operations that you can carry out on the given page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of instructional videos illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our extensive FAQ database, which comprises questions asked by real customers and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, we have a fantastic team of tech support engineers available 24-7-365 and ready to assist you with any question. Each support ticket you open will be answered within sixty minutes (the average trouble ticket response time is only 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 161275

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com